Support Hub

Here at Sky Soles we pride ourselves on delivering an honest and personalised approach to customer service. We are always ready to support you.

We guarantee our highly rated customer support through several steps.

Innovative Care

We provide an innovative shoe care guide called the "SOP Care Guide" to teach you how to best maintain and look after your Sky Soles.

Size Guidance

We deploy size guides to help ensure the perfect fit from day one.

Shoe Protection

Microfibre shoe bags come standard to protect your shoes during travel.


How to find your correct length:

1. Place a piece of A4 paper on the floor up against a wall.

2. With the back of your heel against the wall, stand on the paper and have someone place a pencil mark on it at the end of your longest toe. Do this for both feet.

3. Measure the distance from the edge of the A4 paper where your heel was to the furthest pencil marking.


When selecting your size, we recommend considering the following:

• Sky Soles uses European sizing which is derived from 6.6mm increments of a change in length between sizes. The chart below references your size in terms of length only. We always recommend considering the width/depth of your foot as well.

• Our common width styles are designed for the average Australian, American and New Zealand foot widths.

• The all-natural leathers used in our shoes stretch during the wearing in phase and as such Sky Soles always recommends a "firm" initial fit.

• Styles with different toe shapes may tend to fit slightly differently due to the change in volumetric capacity of the last. For example an almond toe shoe may fit slightly smaller than a square toe shoe.


Our friendly crew are always ready to help

Whether you have a question about a product, looking for tips on how to best look after you Sky Soles, or need to arrange a size swap, please reach out to our friendly crew.